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Secure access to Building Intelligence

Digital Building Assistant v2.0

Add User

Leave blank for privacy - a generic name will be assigned

Edit User

Add Tenant

Edit Building

Pending...

Technicians can scan this code to instant-access their assigned tasks for this building via WhatsApp.

Edit Tenant

New users added to this tenant will receive these permissions by default.

Activation Code Generated

Share this code with users to register for the WhatsApp bot:

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Activation QR Code

Scan to open WhatsApp with code pre-filled

Success

Confirm Action

Close Knowledge Gap

Reset Password

We'll send a password reset link to this email.

Set New Password

Must be at least 6 characters long.

Add Template

Select a standard system key or enter a custom one.

Exact name from Meta Business Manager. Click "Load" to fetch.

Preview & Variables:

Add Supplier

Manage Vendor Locations

Active Locations

Loading...

Add to Building

Add Vendor

Add Team Member

You can manually add a team member here. They will be linked to this vendor.

Add Product

Manage Property Manager Portfolio

Property Manager

Add Building to Portfolio

Current Portfolio

Select a property manager to view their portfolio

Edit Service Request

This comment will be visible to the user when they check status.

DigitalBuilding

Assistant

Core Infrastructure
Access & Identity
Operational Control
AI & Insights
Operator Root Access

Buildings

  1. Properties
  2. /
  3. -
  4. /
  5. -

Estate Management

Configure your buildings and digital assets

Deploy New Facility

Facility ID Name Organization Alert Email Access Protocol Management

Building Details

Manage tenants and integrations for this building

Tenants

Add New Tenant

ID Name Users Actions

Integrations

Configure Integration

Type Config Actions

Knowledge Base

Edit the knowledge base document for this building. This content is used by the AI to answer specific questions. Supports Markdown formatting.

Identity Directory

Manage system access, user profiles, and security roles

Synchronizing Neural Directory...

Full Identity Source Role Access Credentials Facility/Unit Operations
Viewing 0 Identities

Access Levels

Label Internal Name Permissions Color Actions

Add/Edit Access Level

Maintenance Queue

Dispatch and track facility maintenance operations

Ticket ID Reporter Operational Summary Location Data Visual Evidence Protocol Status Timestamp Operations

Broadcast Messages

Send announcements and notifications to buildings or tenant groups

0 recipients

Scheduled Broadcasts

Scheduled Target Message Recurrence Actions

Save as Template

Amenities

Manage food vendors and service providers in your building (cafeteria, coffee shops, etc.).

Select a building above to manage vendors.

No vendors in this building

Partner Network

Manage maintenance companies and preferred service providers

Partner Entity Lead Representative Contact Vector Identity Email Operations

Vendor Name

Vendor Details

Product Price Status Actions
No products found for this vendor.
Order ID Product Amount Status Date
No orders found for this vendor.

Team Members

Name Contact Role Actions
No team members found for this vendor.

Available Resources

Loading resources...

No resources defined for this building

Click "Add Resource" to create one

Select a building above to manage resources.

Resource Details

Manage settings and bookings

Settings

Cannot be changed after creation

Recent Bookings

User Time Status Actions
No bookings found for this resource.
Loading...

Add Resource

Used for chatbot matching (lowercase, no spaces)

AI Settings

Configure the AI language model provider for the chatbot system.

Select the AI service provider to use.

The model identifier for the selected provider.

The base URL for the API endpoint.

Your API key for authentication.

Provider Configuration Help

Google Gemini: Uses Google's Generative AI service.
• Base URL: https://generativelanguage.googleapis.com/v1beta/models/
• Model: gemini-2.0-flash-lite or gemini-1.5-flash
OpenAI Compatible: Works with Groq, DeepSeek, Mistral, and other OpenAI-compatible APIs.
• Groq: https://api.groq.com/openai/v1, Model: llama-3.3-70b-versatile
• DeepSeek: https://api.deepseek.com/v1, Model: deepseek-chat

Response Intelligence

Configure how the AI responds to questions not found in the knowledge base.

Allow AI to use general knowledge + building location for "nearby" questions

Allow AI to search the web for real-time info (1,500 free/day, then $35/1000)

Record when AI uses general knowledge (Tier 2/3) instead of KB, so you can add missing info

Current Configuration

Provider: Loading...
Model: Loading...
Base URL: Loading...
API Key: Loading...

Active Signals

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Integrity Faults

--

Knowledge Variance

--

Core Integrity

ACTIVE

Knowledge Gaps

ID User Question Bot Response Created Actions

Loading knowledge gaps...

No unresolved knowledge gaps found!

Activity Feed

Time User Action Details

Loading activity logs...

Package Scans

Time Building Recipient Company Found Notified Image

Loading package scans...

No package scans in the last 30 days

Topic Word Cloud

Engagement Metrics

Total Conversations

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Avg Messages/Conv

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Completion Rate

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Active Users

--

Conversation Trends (Last 30 Days)

Intent Distribution

Sentiment Analysis

Overall Sentiment

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Positive

--

Neutral

--

Negative

--

Sentiment Trends (Last 30 Days)

Sentiment by Intent

System Health

Time Context Error Message User

Loading error logs...

No errors found! System is healthy.

Global WhatsApp Configuration

Configure the single WhatsApp Business Account to be used for all buildings. Incoming messages will be routed based on the sender's identity.

Enter the bot's WhatsApp number in international format to generate a QR code.

WhatsApp QR Code

Scan to Chat

Organizations

Manage customer organizations. Each organization can have its own buildings, users, and settings.

Add New Organization

ID Name Slug WhatsApp Created Actions
Loading organizations...

Edit Organization


WhatsApp Configuration

Configure the WhatsApp Business Account for this organization.

Message Templates

Manage dynamic mapping of WhatsApp templates

Key Language Meta Template Name Actions

Help & Documentation

Complete guide to the Digital Building Assistant WhatsApp chatbot commands and Admin UI features.

System Admin

Full system access. Manage organizations, buildings, integrations, and all users.

Property Manager

Manage buildings, tenants, knowledge base, and answer user questions.

Tenant / Visitor

Register visitors, book parking & resources, report issues, ask questions.

WhatsApp Bot Commands / WhatsApp Bot Commando's

All available commands with English and Dutch examples

General / Algemeen All Users

Greeting / Begroeting
EN "Hello", "Hi there" NL "Hallo", "Goedemorgen"
General Question / Algemene Vraag
EN "What are the office hours?", "Where is the parking?" NL "Wat zijn de openingstijden?", "Waar is de parkeerplaats?"

Visitor Management / Bezoekers Beheer Tenant+

Register Visitor / Bezoeker Registreren
EN "Register visitor John Doe for tomorrow at 2pm" NL "Registreer bezoeker Jan de Vries voor morgen om 14:00"
List Visitors / Bezoekers Bekijken
EN "Show me all visitors", "List today's visitors" NL "Toon alle bezoekers", "Wie komt er vandaag?"

Parking & License Plates / Parkeren & Kentekens Tenant+

Book Parking for Visitor / Parkeren voor Bezoeker
EN "Book parking for visitor with plate AB-123-CD" NL "Reserveer parkeren voor bezoeker met kenteken AB-123-CD"
Add Permanent License Plate / Permanent Kenteken Toevoegen
EN "Add license plate AB-123-CD for my coworker" NL "Voeg kenteken AB-123-CD toe voor mijn collega"

Resource Booking / Ruimte Reserveren Tenant+

Book a Resource / Ruimte Boeken
EN "Book meeting room A tomorrow at 10am" NL "Boek vergaderzaal A morgen om 10:00"
Cancel Booking / Boeking Annuleren
EN "Cancel my booking" NL "Annuleer mijn boeking"
View Bookings / Boekingen Bekijken
EN "Show my bookings", "What's available?" NL "Toon mijn boekingen", "Wat is beschikbaar?"

Service Requests / Meldingen Tenant+

Report Issue / Probleem Melden
EN "The lights are broken in the hallway" (optional: attach photo) NL "De lampen in de gang zijn kapot" (optioneel: foto toevoegen)
Check Issue Status / Status Controleren
EN "What is the status of my issue?" NL "Wat is de status van mijn melding?"

Property Manager Commands / Gebouwbeheerder Commando's Property Manager+

Check Pending Questions / Openstaande Vragen
EN "Any questions for me?", "Do I have work to do?" NL "Zijn er vragen voor mij?", "Heb ik werk te doen?"
→ Sends a magic link to answer knowledge gaps
Add to Knowledge Base / Toevoegen aan Kennisbank
EN "Add to knowledge base: office hours are 9-5" NL "Voeg toe aan kennisbank: openingstijden zijn 9-17"
List Tenants / Huurders Bekijken
EN "List all tenants" NL "Toon alle huurders"
Onboard New User / Nieuwe Gebruiker
EN "Generate activation code for new employee" NL "Genereer een activatiecode voor nieuwe medewerker"

Supplier & Technician Workflow New Feature

1
Assign Supplier

Property Managers can assign a Preferred Supplier to a service request. The supplier receives a secure "Magic Link" via email or WhatsApp to view job details.

2
Supplier Assigns Technician

The supplier clicks the link and assigns a specific Technician by entering their mobile phone number. This grants the technician temporary access to the task details via WhatsApp.

3
Technician Execution

Technicians use simple WhatsApp commands to manage their work:

  • Check In: Send Checkin, I'm here, or My tasks to see assigned jobs.
  • Complete Task: Simply send a Photo of the completed work. The bot will confirm and close the ticket.

Utility Commands / Hulpcommando's All Users

Cancel / Annuleren
EN "Cancel", "Stop" NL "Annuleren", "Stop"
→ Resets the current conversation state
Confirm / Bevestigen
EN "Yes", "Confirm" NL "Ja", "Akkoord"
Deny / Weigeren
EN "No", "Cancel that" NL "Nee", "Annuleer dat"

Tips / Tips

  • Natural Language: The bot understands natural language. You don't need exact commands.
  • Multi-turn Conversations: You can provide information step-by-step. The bot remembers context.
  • Bilingual: The bot automatically detects Dutch or English and responds in the same language.
  • Send Images: For service requests, you can attach a photo of the issue.